FAQs

Zoom Dry

  • How often should I have my carpet cleaned?

    For optimal maintenance, we advise scheduling carpet cleaning services every 6 to 12 months. If you have pets in your home, we recommend increasing the frequency to at least once every three months to ensure thorough cleanliness.
  • Will all stains be removed?

    Our team strives to eliminate all stains as effectively as possible. While most stains can be successfully removed, certain types and long-standing stains may present challenges. For a precise assessment, we suggest requesting a quote for an on-site evaluation or emailing photos to info@zoomdry.pro for expert analysis.
  • Do you move furniture?

    Our service includes moving smaller furniture items. However, we do not move large pieces of furniture. We recommend relocating larger items before our scheduled visit to ensure a thorough cleaning process.
  • What types of products do you use to clean?

    We exclusively utilize eco-friendly and pet-safe cleaning products for all our services, ensuring effective cleaning without compromising environmental or pet safety.
  • Any preparation I need to do prior to having my carpets cleaned?

    To prepare for our visit, please remove small, fragile items from the area to be cleaned. We also suggest vacuuming the area beforehand and ensuring that pets are safely secured or removed from the cleaning zone.
  • Why should I clean my air ducts?

    Air duct cleaning is essential for eliminating dust, allergens, and bacteria, thereby significantly improving the overall air quality in your home.
  • How often should my air ducts be cleaned?

    We recommend scheduling air duct cleaning at least annually. For homes with pets, allergy sufferers, or high traffic, we advise increasing the frequency to twice per year for optimal air quality.
  • Can I clean my air ducts myself?

    While it is possible to attempt cleaning air ducts yourself, our professional-grade equipment, which represents a significant investment, allows for a more thorough and effective cleaning process that reaches deep into the duct system.
  • What are the health benefits of duct cleaning?

    Duct cleaning offers several health advantages, including enhanced air quality, elimination of mold and bacteria, and reduction of allergens in your home environment.
  • Should I clean my ducts after a renovation or moving into a new home?

    Following renovations or when moving into a new home, we strongly recommend prompt air duct cleaning. This helps address any accumulation of dust or construction debris that may be present in the duct system.